Privacy Policy

1. Introduction

Say 1 Landscaping is committed to protecting your privacy and ensuring your personal data is handled in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. This policy explains how we collect, use, and safeguard your information.

2. Data We Collect

We collect only the information necessary to provide you with a quotation for our landscaping services:

• •Name — to address you personally in our communications
• •Email address — to send your quotation and project updates
• •Phone number — to arrange consultations and discuss your project
• •Project details — to understand your requirements and provide accurate quotes

3. How We Use Your Data

Your personal information is used solely for:

• •Responding to your enquiries and providing quotations
• •Arranging and conducting site consultations
• •Communicating about your landscaping project
• •Fulfilling our contractual obligations

5. Your Rights Under UK GDPR

Under UK data protection law, you have the right to:

• •Access — request a copy of the personal data we hold about you
• •Rectification — request correction of any inaccurate data
• •Erasure — request deletion of your personal data
• •Portability — receive your data in a structured, commonly used format
• •Object — object to processing of your personal data

6. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected. For completed projects, we retain records for up to 6 years to comply with UK legal requirements. Enquiry data from non-customers is deleted after 12 months.

7. Contact Us

To exercise your data rights or for any privacy-related enquiries, please contact us:

If you are unsatisfied with our response, you have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.